FASTNET

Add High Speed Dial Up to your Hi-Fi Access dial up service for $3.00 Mo.

F.A.Q. and Support

FASTNET software speeds up your internet connection from 3 to 6 times normal speed. It speeds up your email download speed, by up to 35 times! Most users will find that their web surfing experience is significantly enhanced by the addition of this software to their PC. If you access the Internet using a dial up connection at home or on the road, this is where the product truly shines. For DSL, cable, wireless or ISDN connections, you will notice a marked improvement as well.

A small applet is downloaded from our web site to your PC. Once you have installed the applet, your PC's performance will gradually improve as you surf the Internet. If you would like more technical information on how this is accomplished, please read our technical documentation.

Lite DSL speeds for a fraction of the cost.

Small footprint on your PC ... only about 5 megs
Fast download, less than 1 meg.
Money back guarantee.

Surfing the Web just got more productive.

Get the information you need faster, reducing your connection times.

FAQ's and Support

• My username and password do not seem to work. How do I know I am using the correct ones?
  The username and password that you enter into the software MUST BE the username and password provided by Hi-Fi Access
• What system requirements are necessary to use FASTNET Web Accelerator?
  The minimum recommended system requirements for the FASTNETl Web Accelerator for Windows are a Pentium 200MHz with 64MB of RAM and at least 5 MB of hard-disk space. For Mac's, you need at least a PowerPC G3 at 333MHz with 64 MB RAM and 6MB of Hard disc space. OS X 10.2 or later.
• Does FASTNET Web Accelerator speed-up email?
  FASTNET 3.0.65 will increase your email speed by as much as 35 times both sending and receiving. TurboDial's Mac version for OS X 10.2 and higher has no effect on email.
• I downloaded the FASTNET Web Accelerator installer but now I can't find it on my computer. Where is it?
  Use the Windows Find tool located in the Start Menu to search for the file "SlipStreamInstaller.exe" (without quotes) If you still can't find it, download it again and make sure that you save the file to your Desktop.
• I'm having difficulty installing the FASTNET Web Accelerator. Where can I get additional assistance?
  Please read the FAQ list here or send email to support@hi-fiaccess.net we will respond to your questions within 48 hours.
• How do I start the FASTNET Web Accelerator?
  The FASTNETl Web Accelerator is launched automatically every time windows starts. You do not have to launch it manually. A TurboDial Web Accelerator icon appears in the Windows system tray to show that it is operating in the background.
• How do I change the image quality setting for a particular image?
  Right-click on the FASTNET Web Accelerator taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes.
• How do I change the image quality setting for all images?
  Right-click on the FASTNET Web Accelerator taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes .
• Can I use my FASTNET Web Accelerator with Netscape Navigator? Yes.
• Can I use my FASTNET Web Accelerator with other browsers such as Opera or Mozilla?
  Yes. FASTNET Web Accelerator works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "localhost" and the port number to be "5500" (without quotes). Consult your browser's documentation for information on how this can be done.
• Does FASTNET work with AOL?
  Not if you use the AOL version 8 or higher browser. If you minimize the AOL browser and start up IE, you will see an improvement in your speed.
• Does FASTNET Web Accelerator speed-up my secure (HTTPS) transactions such as my web-banking?
  The FASTNET Web Accelerator does not accelerate secure transactions. Secure websites will continue to work by bypassing the acceleration component. If you have a Secure application that you would like accelerated, inquire about the FASTNET Secure product.
• What platforms can FASTNET Web Accelerator be installed on?
  FASTNET Web Accelerator can be installed on any of the following operating systems:
  Windows 95b w/ Winsock2
  Windows 98
  Windows 98SE
  Windows Millennium Edition (Windows ME)
  Windows NT 4.0
  Windows 2000
  Windows XP
  Mac OS X 10.2 and higher (only TurboDial Version 3.0.74 for Macs - do not install 3.0.65)
  TurboDial Web Accelerator works best with Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser (Internet Explorer 5.0 is recommended). Newer versions of Microsoft Internet Explorer are available for free through Microsoft. Note for Windows 95 users: Currently, Microsoft does not permit Windows 95 users to install Internet Explorer 6 or greater, however Internet Explorer 5.5 is available